Radio Australia outage: Response from ABC Reception Advice

I just received the following message from ABC Reception Advice after inquiring about Radio Australia being off the air. I'm sure many of you also received the same message:

Thank you for your recent correspondence with regards to the Radio Australia Broadcasts on Shortwave Radio in the SW Pacific. We are currently working with our transmission provider on a number of shut downs over the past week and again over the next week to investigate a range of technical and commercial issues for the service.

In the meantime the services are still on air via our satellite services on Intelsat IS18 and IS20 as well as our FM network across the targeted markets in the SW Pacific (for detailed information please see http://www.radioaustralia.net.au/international/radio/waystolisten and of course Radio Australia is online at http://www.radioaustralia.net.au/listen

Kind Regards,
ABC Reception Advice

I can't remember Radio Australia being off the air such a long time for maintenance.