Article 1SEB7 Samsung suspends sales of Galaxy Note 7 after smartphones catch fire

Samsung suspends sales of Galaxy Note 7 after smartphones catch fire

by
Samuel Gibbs, Alan Yuhas and agencies
from Technology | The Guardian on (#1SEB7)

Korean manufacturer confirms 35 cases of newly launched devices exploding while being charged, and offers exchanges but stops short of full recall

Samsung has suspended sales of its brand-new top-end Galaxy Note 7 smartphone and is offering replacements for anyone who has already purchased one, but has stopped short of a full recall.

Koh Dong-jin, president of Samsung's mobile business, said on Friday, two weeks after the Note 7's launch: "We have received several reports of battery explosions on the Note 7... and it has been confirmed that it was a battery cell problem. There was a tiny problem in the manufacturing process so it was very difficult to find out."

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