Why Uber deserves to be hailed, not hated | Letters

I am very happy that the rights of Uber drivers are being protected by the courts, but it is worth remembering that Uber isn't just successful because it is cheap, it also offers a remarkably convenient service which is head and shoulders above what was available before (Uber is misleading drivers about its legal defeat, claims union, 30 October).

It is a joy to be able to see my car coming down the street rather than wandering the high street looking for a black cab or engaging in repeat conversations with a minicab operator ("he's just coming, love - he'll be there in three minutes, definitely"), followed by a 25-minute wait, occasionally a total no show. It is amazing to be driven from point A to point B in a foreign city without having to have the right cash or speak the language. I was wary at first, because of the social implications of the gig economy, but conversations with drivers have all been remarkably positive too.