Article 20TW0 Samsung takes out full-page ads to apologise for Note 7 defects

Samsung takes out full-page ads to apologise for Note 7 defects

by
Alex Hern
from on (#20TW0)

Electronics company says sorry in US print media for problems with its smartphones and washing machines

Samsung has taken out a full-page advert in multiple US newspapers to apologise for the faulty Note 7 phone, which has now been subject to a worldwide recall.

The advert in Monday's Wall Street Journal, New York Times and Washington Post, is signed by Samsung's North America chief executive, Gregory Lee. It offers an apology for falling short on the company's ambition to "offer best-in-class safety and quality.

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