TV news report about unwanted Alexa orders triggers unwanted Alexa orders
by David Pescovitz from on (#2881G)
Television anchors on San Diego's CW6 were discussing how a young girl "accidentally" ordered a dollhouse and four pounds of cookies by talking to Amazon's Alexa when one of the anchors said "I love the little girl, saying 'Alexa ordered me a dollhouse." Oops. From CW6 San Diego:
As soon as (anchor Jim) Patton said that, viewers all over San Diego started complaining their echo devices had tried to order doll houses...
Amazon says shopping settings can be managed via its Alexa app, including turning off voice purchasing and creating a confirmation code before any order.
The company also says any "accidental" physical orders can be returned for free.