Article 28JG3 Moderators who had to view child abuse content sue Microsoft, claiming PTSD

Moderators who had to view child abuse content sue Microsoft, claiming PTSD

by
Sam Levin in San Francisco
from Technology | The Guardian on (#28JG3)

Two employees say company didn't offer adequate psychological support for a job requiring them to view 'indescribable' sexual assaults and murders

Microsoft workers on the "online safety team" were forced to view photos and videos of "indescribable sexual assaults", "horrible brutality", murder and child abuse, resulting in severe post-traumatic stress disorder, according to a lawsuit.

The complaint, filed on behalf of two employees and their families, outlined the "inhumane and disgusting content" the moderators viewed on a regular basis and alleged that the psychological impact has been so extreme that the men are "triggered" by simply seeing children and can no longer use computers without breaking down.

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