Equifax hack: credit monitoring company criticized for poor response

Customers and security experts say response to breach that exposed personal data of 143 million Americans has been disorderly and under-resourced

Credit monitoring company Equifax has been criticized by customers and security experts for an inadequate response to a data breach that included the personal information of up to 143 million Americans.

The hack was especially problematic because of the sensitivity of the information stolen, including names, social security numbers, addresses, birthdays and driver's licence numbers - details that make it easy for cybercriminals to fraudulently assume victims' identities.