3 reasons to say 'no' in DevOps
by from on (#3GPC2)
DevOps, it has often been pointed out, is a culture that emphasizes mutual respect, cooperation, continual improvement, and aligning responsibility with authority.Instead of saying no, it may be helpful to take a hint from improv comedy and say, "Yes, and..." or "Yes, but...". This opens the request from the binary nature of "yes" and "no" toward having a nuanced discussion around priority, capacity, and responsibility.However, sometimes you have no choice but to give a hard "no." These should be rare and exceptional, but they will occur.read more