Customers to get money back from NBN for late connections

Consumers hit with delayed connections to the NBN will get rebates of up to $25

NBN Co will have to pay internet providers a $25 rebate for every late connection, fault repair or missed appointment under a new requirement by the consumer watchdog.

The national broadband network owner has agreed to the penalties as part of an ongoing Australian Competition and Consumer Commission review of NBN Co's service standards.