Article 45QN5 Amazon Alexa crashes after Christmas Day overload

Amazon Alexa crashes after Christmas Day overload

by
Sarah Marsh
from Technology | The Guardian on (#45QN5)

Number of users plugging in products using virtual assistant causes outage in Europe

Thousands of people plugging in new smart speakers on Christmas Day were greeted by a less than smart response after Amazon's voice-controlled virtual assistant Alexa crashed.

Servers controlling the digital butler were overloaded with questions and requests, prompting Alexa to tell some users: "Sorry, I'm having trouble understanding you right now."

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