If Everyone Is Okay, Say That First
by Meghan Moravcik Walbert from Lifehacker on (#4C0RS)
If you've ever been on the receiving end of a phone call that starts out with something like, "So-and-so (person you love) has been in an accident," followed by a winding and twisting tale that eventually ends with, "But they're okay," you know the importance of leading with the good news.