Unable to reset lost password in Linux Mint Cinnamon 19.3
by puffin369 from LinuxQuestions.org on (#4Z5BV)
Hello everyone, I hope someone may be able to help me please as although I successfully installed Linux Mint Cinnamon 19.3 on an old Dell laptop,previously on Win 7,I promptly forgot the password...
Determined as I was to try to recover/reset it I scoured all the info I could find and can now manage to get to the point of entering a new UNIX password,this I do,and am told password updated successully.
Next I try to reboot,one way I read was at this point to press crtl/alt/del, (other texts skip over this point completely),and I get back to the log in page.
I then enter the new password and am told 'invalid password'
I am NOT a computer expert by any means and was pleasantly surprised I managed to install it in the first place but now I'm stuck,can't delete it,can't use it either,any help will be gratefully received,as I'm going round in circles!
many thanks
Steven
( North Wales,UK )


Determined as I was to try to recover/reset it I scoured all the info I could find and can now manage to get to the point of entering a new UNIX password,this I do,and am told password updated successully.
Next I try to reboot,one way I read was at this point to press crtl/alt/del, (other texts skip over this point completely),and I get back to the log in page.
I then enter the new password and am told 'invalid password'
I am NOT a computer expert by any means and was pleasantly surprised I managed to install it in the first place but now I'm stuck,can't delete it,can't use it either,any help will be gratefully received,as I'm going round in circles!
many thanks
Steven
( North Wales,UK )