As a GP, I see how the challenge of coronavirus could help improve the NHS | Ann Robinson

From technology for remote consultations to better education about hygiene, Covid-19 is forcing the health service to evolve

Covid-19, or more precisely the reaction to it, is playing havoc with our economic and healthcare institutions. So why is the waiting room in my surgery quieter than usual for this time of year? The sense among some other GP colleagues is that the NHS 111 phone line is doing a good job of directing possible cases to testing facilities in nearby hospitals (despite the stories of incorrect advice in some cases), while the worried well are staying away for fear of picking up something nasty in the surgery.

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