Problem with printing on custom size paper
by beje from LinuxQuestions.org on (#517PW)
So, I have the following setup:
- desktop computer running Xubuntu 19.10
- cups 2.2.12 installed with one network Canon MF8280Cw printer installed in 2 variants:
- one time lpd://ip.ad.re.ss
- one time socket://ip.ad.re.ss
I have a custom document that I need to print, meaning the label.pdf from the attachments. The document is a mask that should be printed on a given transport label that I receive from our transport partner and has a size of 167 mm x 102 mm.
No matter what settings I am trying to apply all I manage to print out is looking like the print.pdf, only the lower part of the initial document gets printed out... on what seems to be the right xasis positioning... top part is chopped off...
What is also very strange is that the printer is not trying to split the job on different pages and after printing the first one...
You can also see my print settings, although I have also tried other ones.
I do not know what to try... I have the feeling that I should declare the custom paper size in the settings of the printer, but I am not sure and I do not know in what direction I can research more about this.
My google fu is also not helping at this moment.
From another computer with Windows I can print the document, but there I can declare the custom size of the paper in the printer properties. Here in Linux, this custom size is visible only in the print dialog of the pdf document viewer and I cannot declare it in Cups or anywhere in the printer properties.
I have also tried 2 different pdf viewers: Atril and Gnome Document Viewer.
Another thing: on the printer itself I have declared this type of custom paper size and I can declare in which tray I have fed the custom size paper. When printing from the windows machine the printer takes automatically paper from where I have declare that it is. When printing from Linux every time, I get an error on the printer (or a warning) and I have to manually specify (on the printer) from where it should take paper. The result, as said is like the one from print.pdf
Any hint? Any idea? Thank you very much!
Attached Thumbnails
Attached Files
- desktop computer running Xubuntu 19.10
- cups 2.2.12 installed with one network Canon MF8280Cw printer installed in 2 variants:
- one time lpd://ip.ad.re.ss
- one time socket://ip.ad.re.ss
I have a custom document that I need to print, meaning the label.pdf from the attachments. The document is a mask that should be printed on a given transport label that I receive from our transport partner and has a size of 167 mm x 102 mm.
No matter what settings I am trying to apply all I manage to print out is looking like the print.pdf, only the lower part of the initial document gets printed out... on what seems to be the right xasis positioning... top part is chopped off...
What is also very strange is that the printer is not trying to split the job on different pages and after printing the first one...
You can also see my print settings, although I have also tried other ones.
I do not know what to try... I have the feeling that I should declare the custom paper size in the settings of the printer, but I am not sure and I do not know in what direction I can research more about this.
My google fu is also not helping at this moment.
From another computer with Windows I can print the document, but there I can declare the custom size of the paper in the printer properties. Here in Linux, this custom size is visible only in the print dialog of the pdf document viewer and I cannot declare it in Cups or anywhere in the printer properties.
I have also tried 2 different pdf viewers: Atril and Gnome Document Viewer.
Another thing: on the printer itself I have declared this type of custom paper size and I can declare in which tray I have fed the custom size paper. When printing from the windows machine the printer takes automatically paper from where I have declare that it is. When printing from Linux every time, I get an error on the printer (or a warning) and I have to manually specify (on the printer) from where it should take paper. The result, as said is like the one from print.pdf
Any hint? Any idea? Thank you very much!
Attached Thumbnails
 | label.pdf (1.3 KB) |
| print.pdf (337.1 KB) |