Supporting non-technical users
by mike acker from LinuxQuestions.org on (#52P9T)
One of the questions that seems to come up at times is: how best to support non-technical users ?
I have 2 customers in need of updates right now,-- one from LMDE2 the other from LMDE3. Either one can be brought to current by simply installing LMDE4 into the existing partitions. This will preserve the customer data but require re-installation of various app programs. ( These probably need to be updated anyway ).
Recently though I've been thinking about these "Rolling Release" options. The idea being to install the O/S once and then to rely on scheduled updates. The goal or objective being to relieve the user of any maintenance chores except for executing the update dialog when it presents.
The idea here is how best to provide support for folks who "just want to use the system -- not fiddle with it "
I've installed a "SOLUS" dist. in my Research Box as a first step in evaluating this concept. The first thing that hit me was: SOLUS wouldn't install on a GPT/UEFI disc..... uh oh :(
I just put on the GNOME desktop to try to stay sort of middle-of-the-road.
anyway-- any thoughts on this for a Sunday Morning ?
I have 2 customers in need of updates right now,-- one from LMDE2 the other from LMDE3. Either one can be brought to current by simply installing LMDE4 into the existing partitions. This will preserve the customer data but require re-installation of various app programs. ( These probably need to be updated anyway ).
Recently though I've been thinking about these "Rolling Release" options. The idea being to install the O/S once and then to rely on scheduled updates. The goal or objective being to relieve the user of any maintenance chores except for executing the update dialog when it presents.
The idea here is how best to provide support for folks who "just want to use the system -- not fiddle with it "
I've installed a "SOLUS" dist. in my Research Box as a first step in evaluating this concept. The first thing that hit me was: SOLUS wouldn't install on a GPT/UEFI disc..... uh oh :(
I just put on the GNOME desktop to try to stay sort of middle-of-the-road.
anyway-- any thoughts on this for a Sunday Morning ?