Internet Connection Dropped - Random, Intermittent
by llewellen from LinuxQuestions.org on (#52VVQ)
As the subject line says. No rhyme or reason that I can discern. The only app I'm using when this occurs is Waterfox browser with various tabs open.
All other people in my building use the same ISP and none that I have spoken to are experiencing this problem. When I go to Settings>Network it shows "Connected" even when it's not. Sometimes (not always) when I attempt to get to Settings it is slow to open and then shows a message "Contact your software provider". I have to shutdown or restart to re-establish a connection. Details below.
Manjaro Linux - Budgie DE (both with latest updates pushed out by Manjaro)
Dell Inspiron 7300 Series Laptop
Intel(R) Corea i5-8250U CPU @ 1.60GHz i- 8
Mesa Intel(R) UHD Graphics 620 (KBL GT2)
Coax connected to a Cisco DP3825 wifi router (supplied by my ISP)
No other devices connected to this router.
Wifi transferring data from my iPhone to my computer experiences no problems.
"inxi -Fxxxz" returns this:
Code:[drew@dell-pc ~]$ inxi -Fxxxz
System:
Host: dell-pc Kernel: 4.14.177-1-MANJARO x86_64 bits: 64 compiler: gcc
v: 9.3.0 Desktop: Budgie 10.5.1 info: budgie-panel wm: budgie-wm
dm: LightDM 1.30.0 Distro: Manjaro Linux
Machine:
Type: Laptop System: Dell product: Inspiron 7370 v: N/A serial: <filter>
Chassis: type: 10 serial: <filter>
Mobo: Dell model: 06KDFD v: A00 serial: <filter> UEFI: Dell v: 1.7.0
date: 01/31/2018
Battery:
ID-1: BAT0 charge: 33.7 Wh condition: 33.7/38.0 Wh (89%) volts: 12.5/11.4
model: SMP DELL 39DY56B type: Li-poly serial: <filter> status: Full
CPU:
Topology: Quad Core model: Intel Core i5-8250U bits: 64 type: MT MCP
arch: Kaby Lake rev: A L2 cache: 6144 KiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
bogomips: 28808
Speed: 800 MHz min/max: 400/3400 MHz Core speeds (MHz): 1: 801 2: 800
3: 800 4: 800 5: 800 6: 800 7: 800 8: 801
Graphics:
Device-1: Intel UHD Graphics 620 vendor: Dell driver: i915 v: kernel
bus ID: 00:02.0 chip ID: 8086:5917
Display: x11 server: X.org 1.20.8 driver: intel unloaded: modesetting
alternate: fbdev,vesa compositor: budgie-wm resolution: <xdpyinfo missing>
OpenGL: renderer: Mesa Intel UHD Graphics 620 (KBL GT2) v: 4.6 Mesa 20.0.5
direct render: Yes
Audio:
Device-1: Intel Sunrise Point-LP HD Audio vendor: Dell
driver: snd_hda_intel v: kernel bus ID: 00:1f.3 chip ID: 8086:9d71
Sound Server: ALSA v: k4.14.177-1-MANJARO
Network:
Device-1: Intel Wireless 7265 driver: iwlwifi v: kernel port: f040
bus ID: 01:00.0 chip ID: 8086:095a
IF: wlp1s0 state: up mac: <filter>
Device-2: Realtek RTL8153 Gigabit Ethernet Adapter type: USB driver: r8152
bus ID: 2-3:2 chip ID: 0bda:8153 serial: <filter>
IF: enp0s20f0u3 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:
Local Storage: total: 238.47 GiB used: 61.87 GiB (25.9%)
ID-1: /dev/sda vendor: Toshiba model: KSG60ZMV256G M.2 2280 256GB
size: 238.47 GiB speed: 6.0 Gb/s serial: <filter> rev: 4101 scheme: GPT
Partition:
ID-1: / size: 224.77 GiB used: 61.87 GiB (27.5%) fs: ext4 dev: /dev/sda2
ID-2: swap-1 size: 8.80 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda3
Sensors:
System Temperatures: cpu: 44.0 C mobo: 43.0 C sodimm: 39.0 C
Fan Speeds (RPM): cpu: 0
Info:
Processes: 209 Uptime: 22m Memory: 7.54 GiB used: 1.20 GiB (15.9%)
Init: systemd v: 244 Compilers: gcc: 9.3.0 Shell: bash v: 5.0.16
running in: gnome-terminal inxi: 3.0.37Any clues, suggestions or further diagnostics? Thanks.
All other people in my building use the same ISP and none that I have spoken to are experiencing this problem. When I go to Settings>Network it shows "Connected" even when it's not. Sometimes (not always) when I attempt to get to Settings it is slow to open and then shows a message "Contact your software provider". I have to shutdown or restart to re-establish a connection. Details below.
Manjaro Linux - Budgie DE (both with latest updates pushed out by Manjaro)
Dell Inspiron 7300 Series Laptop
Intel(R) Corea i5-8250U CPU @ 1.60GHz i- 8
Mesa Intel(R) UHD Graphics 620 (KBL GT2)
Coax connected to a Cisco DP3825 wifi router (supplied by my ISP)
No other devices connected to this router.
Wifi transferring data from my iPhone to my computer experiences no problems.
"inxi -Fxxxz" returns this:
Code:[drew@dell-pc ~]$ inxi -Fxxxz
System:
Host: dell-pc Kernel: 4.14.177-1-MANJARO x86_64 bits: 64 compiler: gcc
v: 9.3.0 Desktop: Budgie 10.5.1 info: budgie-panel wm: budgie-wm
dm: LightDM 1.30.0 Distro: Manjaro Linux
Machine:
Type: Laptop System: Dell product: Inspiron 7370 v: N/A serial: <filter>
Chassis: type: 10 serial: <filter>
Mobo: Dell model: 06KDFD v: A00 serial: <filter> UEFI: Dell v: 1.7.0
date: 01/31/2018
Battery:
ID-1: BAT0 charge: 33.7 Wh condition: 33.7/38.0 Wh (89%) volts: 12.5/11.4
model: SMP DELL 39DY56B type: Li-poly serial: <filter> status: Full
CPU:
Topology: Quad Core model: Intel Core i5-8250U bits: 64 type: MT MCP
arch: Kaby Lake rev: A L2 cache: 6144 KiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
bogomips: 28808
Speed: 800 MHz min/max: 400/3400 MHz Core speeds (MHz): 1: 801 2: 800
3: 800 4: 800 5: 800 6: 800 7: 800 8: 801
Graphics:
Device-1: Intel UHD Graphics 620 vendor: Dell driver: i915 v: kernel
bus ID: 00:02.0 chip ID: 8086:5917
Display: x11 server: X.org 1.20.8 driver: intel unloaded: modesetting
alternate: fbdev,vesa compositor: budgie-wm resolution: <xdpyinfo missing>
OpenGL: renderer: Mesa Intel UHD Graphics 620 (KBL GT2) v: 4.6 Mesa 20.0.5
direct render: Yes
Audio:
Device-1: Intel Sunrise Point-LP HD Audio vendor: Dell
driver: snd_hda_intel v: kernel bus ID: 00:1f.3 chip ID: 8086:9d71
Sound Server: ALSA v: k4.14.177-1-MANJARO
Network:
Device-1: Intel Wireless 7265 driver: iwlwifi v: kernel port: f040
bus ID: 01:00.0 chip ID: 8086:095a
IF: wlp1s0 state: up mac: <filter>
Device-2: Realtek RTL8153 Gigabit Ethernet Adapter type: USB driver: r8152
bus ID: 2-3:2 chip ID: 0bda:8153 serial: <filter>
IF: enp0s20f0u3 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:
Local Storage: total: 238.47 GiB used: 61.87 GiB (25.9%)
ID-1: /dev/sda vendor: Toshiba model: KSG60ZMV256G M.2 2280 256GB
size: 238.47 GiB speed: 6.0 Gb/s serial: <filter> rev: 4101 scheme: GPT
Partition:
ID-1: / size: 224.77 GiB used: 61.87 GiB (27.5%) fs: ext4 dev: /dev/sda2
ID-2: swap-1 size: 8.80 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda3
Sensors:
System Temperatures: cpu: 44.0 C mobo: 43.0 C sodimm: 39.0 C
Fan Speeds (RPM): cpu: 0
Info:
Processes: 209 Uptime: 22m Memory: 7.54 GiB used: 1.20 GiB (15.9%)
Init: systemd v: 244 Compilers: gcc: 9.3.0 Shell: bash v: 5.0.16
running in: gnome-terminal inxi: 3.0.37Any clues, suggestions or further diagnostics? Thanks.