Instacart Is Changing Its Tipping Policy to Curb Customer Tip-Baiting, but Customers Can Still Bait Tips
Instacart says it has revised its tipping policy to stop tip-baiting, a practice where a customer lures an Instacart shopper with a large tip to pick up their order, but removes the tip after the groceries have been delivered. This practice became increasingly problematic at the height of the covid-19 crisis due to an...