AT&T tells customers to buy new phones because their old ones will stop working...in 2022
Illustration by Alex Castro / The Verge If AT&T sent you an email telling you to upgrade your phone - or else - would you write it off as a scam? Well, that's just what the company did this week, as reported by Android Police.
Under the big, blue, bold, all-caps heading UPDATE NEEDED," the carrier is telling some customers that their devices are not compatible with the new network" and that they need to replace it to continue receiving service."
Here's the email:
Image: Android Police Image: Android PoliceOne big problem here: despite what it sounds like, these customers don't actually need to swap out their phones until early 2022, AT&T confirms to The Verge.
As Android Police suggested earlier, what AT&T is actually doing...