Bristol is worst UK city for broadband outages with 169 hours a year

Cardiff is best, with only 1% of internet users losing service last year, finds Uswitch survey

Almost five million consumers have suffered a broadband outage lasting more than three hours in the last year, with the average household losing a total of more than a day of internet time due to cutouts.

Bristol has been named Britain's outage capital", with homes that have been hit by outages suffering on average 169 hours a year of internet loss, which is equivalent to seven full days. The typical UK home that does experience outages is offline for 29 hours a year, according to a new report by Uswitch.com, the utility comparison site.