Before Trying to Comfort Someone, Understand Their 'State of Distress'
by Elizabeth Yuko from Lifehacker on (#57FPH)

When someone we know-or even a stranger we counter in the grocery store or on the bus-is clearly in distress, our first reaction is often to try to comfort the person. Whether it's with words or offers of help, we don't want to see someone going through a hard time. Also, people who are sad and upset make us...