'It smells bad, it tastes bad': how Americans stopped trusting their water

Many residents of Martin county, Kentucky, won't drink their tap water, a legacy of years of mismanagement

Florene Reed always makes sure there's enough bottled water for her teenaged grandson, even if that means making do with tap water herself that causes a burning sensation in her stomach.

Reed, 63, grew up drinking the crystalline water from wells and local springs dotted throughout the Appalachian mountains in Martin county, but switched to bottled while raising her own family amid safety fears linked to coal mining and mismanagement at the utility.