WD 1 terabyte external USB drive, moth old suddenly disappeared, won't remount
by ElvisGump from LinuxQuestions.org on (#59WVM)
I've been searching and searching for how to diagnose what's going on with my WD 1 terabyte drive. It's the second one I've owned, not a whole lot on it, but I don't want to kiss the data goodbye if I can help it.
I have had it for a month, never had a problem with another I've had for about 3 years just like it.
Suddenly tonight I clicked on it in a file window and it winked out. Tried unplug/plug it back, reboot, nothing. I'm a dead newbie even after 10+ years of Ubuntu-ing cause I've never had a drive fail.
I did run dmesg and isolated this in a terminal window mostly all in red which jumped out at me as possibly "very bad":
Code:[ 8172.493834] usb 3-2: USB disconnect, device number 2
[ 8177.882706] usb 4-1: new SuperSpeed Gen 1 USB device number 3 using xhci_hcd
[ 8177.903786] usb 4-1: New USB device found, idVendor=1058, idProduct=25e1, bcdDevice=10.21
[ 8177.903788] usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 8177.903790] usb 4-1: Product: My Passport 25E1
[ 8177.903791] usb 4-1: Manufacturer: Western Digital
[ 8177.903792] usb 4-1: SerialNumber: 575850314138375232363356
[ 8177.905177] usb-storage 4-1:1.0: USB Mass Storage device detected
[ 8177.905427] scsi host6: usb-storage 4-1:1.0
[ 8178.935246] scsi 6:0:0:0: Direct-Access WD My Passport 25E1 1021 PQ: 0 ANSI: 6
[ 8178.935580] scsi 6:0:0:1: Enclosure WD SES Device 1021 PQ: 0 ANSI: 6
[ 8178.937308] scsi 6:0:0:0: Attached scsi generic sg4 type 0
[ 8178.939323] sd 6:0:0:0: [sdc] Spinning up disk...
[ 8178.946374] ses 6:0:0:1: Attached Enclosure device
[ 8178.946748] ses 6:0:0:1: Attached scsi generic sg5 type 13
[ 8179.958609] .
[ 8184.338023] ses 6:0:0:1: Wrong diagnostic page; asked for 1 got 8
[ 8184.338028] ses 6:0:0:1: Failed to get diagnostic page 0x1
[ 8184.338031] ses 6:0:0:1: Failed to bind enclosure -19
[ 8184.339650] ready
[ 8184.339816] sd 6:0:0:0: [sdc] 1953458176 512-byte logical blocks: (1.00 TB/931 GiB)
[ 8184.340075] sd 6:0:0:0: [sdc] Write Protect is off
[ 8184.340077] sd 6:0:0:0: [sdc] Mode Sense: 47 00 10 08
[ 8184.340340] sd 6:0:0:0: [sdc] No Caching mode page found
[ 8184.340344] sd 6:0:0:0: [sdc] Assuming drive cache: write through
[ 8184.389479] sdc: sdc1
[ 8184.395136] sd 6:0:0:0: [sdc] Attached SCSI disk
[ 8214.586075] perf: interrupt took too long (2508 > 2500), lowering kernel.perf_event_max_sample_rate to 79500All kinda Greek to me.
In the olden days when I was a Mac person doing graphics I'd run into trouble and run Norton Utilities a lot. I've run Ubuntu for years adapting to its design tools like Gimp or Inkspace and never had to get under the hood of Ubuntu so to speak.
I can't figure out what if anything I can run to check the disk for errors or bad sectors and repair them or what to do next.
Any advise would be appreciated...
I have had it for a month, never had a problem with another I've had for about 3 years just like it.
Suddenly tonight I clicked on it in a file window and it winked out. Tried unplug/plug it back, reboot, nothing. I'm a dead newbie even after 10+ years of Ubuntu-ing cause I've never had a drive fail.
I did run dmesg and isolated this in a terminal window mostly all in red which jumped out at me as possibly "very bad":
Code:[ 8172.493834] usb 3-2: USB disconnect, device number 2
[ 8177.882706] usb 4-1: new SuperSpeed Gen 1 USB device number 3 using xhci_hcd
[ 8177.903786] usb 4-1: New USB device found, idVendor=1058, idProduct=25e1, bcdDevice=10.21
[ 8177.903788] usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 8177.903790] usb 4-1: Product: My Passport 25E1
[ 8177.903791] usb 4-1: Manufacturer: Western Digital
[ 8177.903792] usb 4-1: SerialNumber: 575850314138375232363356
[ 8177.905177] usb-storage 4-1:1.0: USB Mass Storage device detected
[ 8177.905427] scsi host6: usb-storage 4-1:1.0
[ 8178.935246] scsi 6:0:0:0: Direct-Access WD My Passport 25E1 1021 PQ: 0 ANSI: 6
[ 8178.935580] scsi 6:0:0:1: Enclosure WD SES Device 1021 PQ: 0 ANSI: 6
[ 8178.937308] scsi 6:0:0:0: Attached scsi generic sg4 type 0
[ 8178.939323] sd 6:0:0:0: [sdc] Spinning up disk...
[ 8178.946374] ses 6:0:0:1: Attached Enclosure device
[ 8178.946748] ses 6:0:0:1: Attached scsi generic sg5 type 13
[ 8179.958609] .
[ 8184.338023] ses 6:0:0:1: Wrong diagnostic page; asked for 1 got 8
[ 8184.338028] ses 6:0:0:1: Failed to get diagnostic page 0x1
[ 8184.338031] ses 6:0:0:1: Failed to bind enclosure -19
[ 8184.339650] ready
[ 8184.339816] sd 6:0:0:0: [sdc] 1953458176 512-byte logical blocks: (1.00 TB/931 GiB)
[ 8184.340075] sd 6:0:0:0: [sdc] Write Protect is off
[ 8184.340077] sd 6:0:0:0: [sdc] Mode Sense: 47 00 10 08
[ 8184.340340] sd 6:0:0:0: [sdc] No Caching mode page found
[ 8184.340344] sd 6:0:0:0: [sdc] Assuming drive cache: write through
[ 8184.389479] sdc: sdc1
[ 8184.395136] sd 6:0:0:0: [sdc] Attached SCSI disk
[ 8214.586075] perf: interrupt took too long (2508 > 2500), lowering kernel.perf_event_max_sample_rate to 79500All kinda Greek to me.
In the olden days when I was a Mac person doing graphics I'd run into trouble and run Norton Utilities a lot. I've run Ubuntu for years adapting to its design tools like Gimp or Inkspace and never had to get under the hood of Ubuntu so to speak.
I can't figure out what if anything I can run to check the disk for errors or bad sectors and repair them or what to do next.
Any advise would be appreciated...