Should police address homelessness? One city is betting on a new model

San Francisco has an initiative to take police out of the response to the crisis of homelessness altogether

It's been some time now since Shanna Couper Orona has slept on the sidewalk, but she can't forget the first time a police officer kicked the side of her tent in an encampment sweep in San Francisco.

The disorienting confusion of getting jarred awake at 3 in the chilly morning. The rush of fear that comes for any woman who hears unknown male voices at night. The ache in her back. I poked my head out, and they said, You have to get the fuck out'," Orona said. I said back to them, I have to get the fuck out?' And they said, Oh, you got a smart mouth'?"