How to Use Kindness to Deal With Difficult, Negative People
by Elizabeth Yuko from Lifehacker on (#5HMGX)
Having any sort of interaction with a negative or downright mean person is unpleasant on so many levels. Unfortunately, they are everywhere and basically unavoidable. You know the type: Rude and inconsiderate right off the bat, as if they think that it's perfectly acceptable to treat other people like crap, but also ...