Dell sued over Alienware laptop’s ‘unprecedented upgradeability’ claims
Photo by Vjeran Pavic / The Verge Dell is being sued in California over its claims that its Alienware Area-51m R1 laptop would offer unprecedented upgradeability," Tom's Hardware reports. Alienware customer Robert Felter is accusing the company of running a false and misleading" marketing campaign, in which it promised that the laptop's core components, including the CPU and GPU, could be swapped out for more powerful models. A year later, the Area-51m R1's successor was announced with new components not available as upgrades for the original model.
Consumers were misled by Dell's false and misleading marketing campaign and paid a significant premium for the Area 51M R1 under the incorrect belief that this unprecedented upgradeability' would save them money in the...