Mozilla, Thunderbird and Chrome Crashing Constantly -
by Fairway from LinuxQuestions.org on (#5K21D)
Hello - Im getting incessant crashing from Mozilla, Chrome and Thunderbird. While typing this my system "blipped" and went back to initial log in. The crashes occur repeatedly over a matter of seconds or maybe every few minutes. Always either in Mozilla (recently started using Chrome - still crashes) and when using Thunderbird. Doesn't seem to have issues running anything else. I have had issues with internet connection fading in and out when using Nordvpn or when not using VPN. Im surprised it hasn't crashed while typing this. Oops it just crashed.
Can i do a fresh install without trashing? Ive been dual booting this machine (Win10/Ubuntu) for a couple of years with minimal issues other than the internet issue (which may still be the cause?) I have no connectivity or crashing issues with my dual boot Win10/MX Linux desktop pc or another old clunker running MX Linux only.
Let me know what additional info is needed. My skills are probly 3 out of 10 so please dumb it down! Any help is appreciated.
5.4.0-74-generic
sudo lshw -short
H/W path Device Class Description
=============================================================
system HP Laptop 17-by0xxx (4BV57UA#A
/0 bus 84CA
/0/0 memory 128KiB BIOS
/0/4 processor Intel(R) Core(TM) i5-8250U CPU
/0/4/5 memory 256KiB L1 cache
/0/4/6 memory 1MiB L2 cache
/0/4/7 memory 6MiB L3 cache
/0/27 memory 16GiB System Memory
/0/27/0 memory 8GiB SODIMM DDR4 Synchronous U
/0/27/1 memory 8GiB SODIMM DDR4 Synchronous U
/0/100 bridge Xeon E3-1200 v6/7th Gen Core P
/0/100/2 display UHD Graphics 620
/0/100/4 generic Xeon E3-1200 v5/E3-1500 v5/6th
/0/100/8 generic Xeon E3-1200 v5/v6 / E3-1500 v
/0/100/14 bus Sunrise Point-LP USB 3.0 xHCI
/0/100/14/0 usb1 bus xHCI Host Controller
/0/100/14/0/2 bus Hub
/0/100/14/0/2/3 input USB Receiver
/0/100/14/0/6 multimedia HP TrueVision HD Camera
/0/100/14/0/8 communication Bluetooth Radio
/0/100/14/1 usb2 bus xHCI Host Controller
/0/100/14.2 generic Sunrise Point-LP Thermal subsy
/0/100/16 communication Sunrise Point-LP CSME HECI #1
/0/100/17 storage 82801 Mobile SATA Controller [
/0/100/1c bridge Sunrise Point-LP PCI Express R
/0/100/1c/0 enp1s0 network RTL8111/8168/8411 PCI Express
/0/100/1c.5 bridge Sunrise Point-LP PCI Express R
/0/100/1c.5/0 wlp2s0 network RTL8822BE 802.11a/b/g/n/ac WiF
/0/100/1d bridge Sunrise Point-LP PCI Express R
/0/100/1d/0 storage WD Black 2018/PC SN720 NVMe SS
/0/100/1d/0/0 /dev/nvme0 storage WDS100T2X0C-00L350
/0/100/1d/0/0/1 /dev/nvme0n1 disk 1TB NVMe namespace
/0/100/1d/0/0/1/1 /dev/nvme0n1p1 volume 528MiB Windows NTFS volume
/0/100/1d/0/0/1/2 /dev/nvme0n1p2 volume 99MiB Windows FAT volume
/0/100/1d/0/0/1/3 /dev/nvme0n1p3 volume 15MiB reserved partition
/0/100/1d/0/0/1/4 /dev/nvme0n1p4 volume 634GiB Windows NTFS volume
/0/100/1d/0/0/1/5 /dev/nvme0n1p5 volume 296GiB EXT4 volume
/0/100/1f bridge Sunrise Point LPC Controller/e
/0/100/1f.2 memory Memory controller
/0/100/1f.3 multimedia Sunrise Point-LP HD Audio
/0/100/1f.4 bus Sunrise Point-LP SMBus
/0/1 system PnP device PNP0c02
/0/2 system PnP device PNP0c02
/0/3 system PnP device PNP0c02
/0/5 system PnP device PNP0c02
/0/6 system PnP device PNP0b00
/0/7 generic PnP device INT3f0d
/0/8 generic PnP device HPQ8001
/0/9 generic PnP device ETD073b
/0/a system PnP device PNP0c02
/0/b system PnP device PNP0c02
/0/c scsi1 storage
/0/c/0.0.0 /dev/cdrom disk DVDRW GUE1N
/1 power HT03041
/2 power OEM Define 5
Can i do a fresh install without trashing? Ive been dual booting this machine (Win10/Ubuntu) for a couple of years with minimal issues other than the internet issue (which may still be the cause?) I have no connectivity or crashing issues with my dual boot Win10/MX Linux desktop pc or another old clunker running MX Linux only.
Let me know what additional info is needed. My skills are probly 3 out of 10 so please dumb it down! Any help is appreciated.
5.4.0-74-generic
sudo lshw -short
H/W path Device Class Description
=============================================================
system HP Laptop 17-by0xxx (4BV57UA#A
/0 bus 84CA
/0/0 memory 128KiB BIOS
/0/4 processor Intel(R) Core(TM) i5-8250U CPU
/0/4/5 memory 256KiB L1 cache
/0/4/6 memory 1MiB L2 cache
/0/4/7 memory 6MiB L3 cache
/0/27 memory 16GiB System Memory
/0/27/0 memory 8GiB SODIMM DDR4 Synchronous U
/0/27/1 memory 8GiB SODIMM DDR4 Synchronous U
/0/100 bridge Xeon E3-1200 v6/7th Gen Core P
/0/100/2 display UHD Graphics 620
/0/100/4 generic Xeon E3-1200 v5/E3-1500 v5/6th
/0/100/8 generic Xeon E3-1200 v5/v6 / E3-1500 v
/0/100/14 bus Sunrise Point-LP USB 3.0 xHCI
/0/100/14/0 usb1 bus xHCI Host Controller
/0/100/14/0/2 bus Hub
/0/100/14/0/2/3 input USB Receiver
/0/100/14/0/6 multimedia HP TrueVision HD Camera
/0/100/14/0/8 communication Bluetooth Radio
/0/100/14/1 usb2 bus xHCI Host Controller
/0/100/14.2 generic Sunrise Point-LP Thermal subsy
/0/100/16 communication Sunrise Point-LP CSME HECI #1
/0/100/17 storage 82801 Mobile SATA Controller [
/0/100/1c bridge Sunrise Point-LP PCI Express R
/0/100/1c/0 enp1s0 network RTL8111/8168/8411 PCI Express
/0/100/1c.5 bridge Sunrise Point-LP PCI Express R
/0/100/1c.5/0 wlp2s0 network RTL8822BE 802.11a/b/g/n/ac WiF
/0/100/1d bridge Sunrise Point-LP PCI Express R
/0/100/1d/0 storage WD Black 2018/PC SN720 NVMe SS
/0/100/1d/0/0 /dev/nvme0 storage WDS100T2X0C-00L350
/0/100/1d/0/0/1 /dev/nvme0n1 disk 1TB NVMe namespace
/0/100/1d/0/0/1/1 /dev/nvme0n1p1 volume 528MiB Windows NTFS volume
/0/100/1d/0/0/1/2 /dev/nvme0n1p2 volume 99MiB Windows FAT volume
/0/100/1d/0/0/1/3 /dev/nvme0n1p3 volume 15MiB reserved partition
/0/100/1d/0/0/1/4 /dev/nvme0n1p4 volume 634GiB Windows NTFS volume
/0/100/1d/0/0/1/5 /dev/nvme0n1p5 volume 296GiB EXT4 volume
/0/100/1f bridge Sunrise Point LPC Controller/e
/0/100/1f.2 memory Memory controller
/0/100/1f.3 multimedia Sunrise Point-LP HD Audio
/0/100/1f.4 bus Sunrise Point-LP SMBus
/0/1 system PnP device PNP0c02
/0/2 system PnP device PNP0c02
/0/3 system PnP device PNP0c02
/0/5 system PnP device PNP0c02
/0/6 system PnP device PNP0b00
/0/7 generic PnP device INT3f0d
/0/8 generic PnP device HPQ8001
/0/9 generic PnP device ETD073b
/0/a system PnP device PNP0c02
/0/b system PnP device PNP0c02
/0/c scsi1 storage
/0/c/0.0.0 /dev/cdrom disk DVDRW GUE1N
/1 power HT03041
/2 power OEM Define 5