Call centre used by UK firms accused of intrusively monitoring home workers

Unions say Teleperformance also asked some staff based overseas to give biometric and medical data

A multinational call centre used by dozens of leading UK companies has been criticised for what unions have called the intrusive monitoring of home-working staff and their families, as well as asking workers to hand over biometric and medical data..

Unions say Teleperformance, which also answers calls for a series of UK government departments, is pushing workers' boundaries" over long-term home working amid coronavirus, and accuse the company of having unfairly targeted several staff who objected.