‘I don’t like being treated like crap’: gig workers aim to retool a system they say is rigged

Uber, Lyft and other companies fighting Massachusetts lawsuit that would grant workers status as employees

Felipe Martinez began working full-time as an Uber driver in the Boston, Massachusetts, area in late 2017. He enjoyed the flexibility, being able to work nights while spending days with his children and focusing on his family, but then Uber began unilaterally implementing changes that he says progressively worsened over time.

You start thinking they're just glitches on the app," said Martinez, 51, who cited changes such as not being given the rides closest to you, and the removal of unlimited destination filters - which give drivers more ability to set their routes. Little by little, they started changing the unlimited destination filters and saying that people were abusing them."