Article 5PGPS My Virgin.net email account has frozen me out

My Virgin.net email account has frozen me out

by
Miles Brignall
from on (#5PGPS)

I can't send, receive, or check emails and customer service has proved useless

During August, my Virgin.net email account, which has been my mainstay since the 1990s, suddenly became inaccessible - my username and password were simply not recognised. It is effectively frozen, and I cannot send, receive or access my emails.

Long calls to Virgin Media's remote customer service have proved useless. This is a disaster for me.

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