Dell Latitude laptop shuts down constantly
by Ranyel from LinuxQuestions.org on (#5R0H0)
This question doesn't have a lot to do with Linux, but the LQ community has been very supportive of me in the past, and I trust you all as advisors.
Several weeks ago, I bought a Dell Latitude E6420 and installed MX Linux 19.4 alongside the native Windows 10. It's been running fine thus far, and it's almost become my daily driver.
Until today.
I booted Linux up and got to work on a project...only to have the computer shut down at random after only a few minutes of work.
I was unable to start it up again, so I thought it might be the battery. Accordingly, I left it to charge for a few hours and came back later. I was able to boot up, and I saw in the Linux power manager that the battery was fully charged.
Then it shut down again.
And now, every time I boot into Linux, the computer shuts down of its own accord after a short time. If I let it sit for a few minutes, I can get it to boot up again, but with the exact same results. I timed one iteration of this process, and the time from beginning of boot-up to shutdown was a grand total of two minutes.
By the way, this problem is not limited to Linux. I tried booting into Windows, and the laptop crashed before the boot was even finished.
Does anyone have any suggestions? Is there anything I can do about this? Any suggestions will be greatly appreciated.
P.S.: In case anyone's wondering, I can boot up without the battery as long as the laptop's plugged in. It seemed to run a little longer than with the battery in, but it ultimately crashed, too.
Several weeks ago, I bought a Dell Latitude E6420 and installed MX Linux 19.4 alongside the native Windows 10. It's been running fine thus far, and it's almost become my daily driver.
Until today.
I booted Linux up and got to work on a project...only to have the computer shut down at random after only a few minutes of work.
I was unable to start it up again, so I thought it might be the battery. Accordingly, I left it to charge for a few hours and came back later. I was able to boot up, and I saw in the Linux power manager that the battery was fully charged.
Then it shut down again.
And now, every time I boot into Linux, the computer shuts down of its own accord after a short time. If I let it sit for a few minutes, I can get it to boot up again, but with the exact same results. I timed one iteration of this process, and the time from beginning of boot-up to shutdown was a grand total of two minutes.
By the way, this problem is not limited to Linux. I tried booting into Windows, and the laptop crashed before the boot was even finished.
Does anyone have any suggestions? Is there anything I can do about this? Any suggestions will be greatly appreciated.
P.S.: In case anyone's wondering, I can boot up without the battery as long as the laptop's plugged in. It seemed to run a little longer than with the battery in, but it ultimately crashed, too.