Hardware problems on new Dell XPS 17 9710
by Dan Suson from LinuxQuestions.org on (#5SAPM)
I recently purchased a new Dell XPS 17 9710 laptop. I have installed my 2021 version of slackware64-current, with a kernel version of 5.10.9. I thought everything was going well, but then started having hardware problems. So far, I can't get the networking card to work and there is no audio. I have a limited time to decide whether to return the laptop, so I can't take too long to track down these problems.
The laptop is equipped with an Intel Killer AX1650 NIC. When I check in dmesg, I see a stream of errors saying
Code: iwlwifi 0000:00:14:3: Direct firmware load for (efault)##.ucode failed with error -2where ## is a number that counts down from 128 to 0. Everything that I could find about this says that this NIC should be getting recognized as of kernel version 5.2. The only suggestion is backporting iwlwifi to an older kernel version.
Similarly, the audio card is Realtek ALC711-CG. The only things that I found were for non-Slackware Linux flavors, and they talked about recompiling the kernel.
If anyone has any experience in setting this laptop up using Slackware that will help with this, please let me know!
The laptop is equipped with an Intel Killer AX1650 NIC. When I check in dmesg, I see a stream of errors saying
Code: iwlwifi 0000:00:14:3: Direct firmware load for (efault)##.ucode failed with error -2where ## is a number that counts down from 128 to 0. Everything that I could find about this says that this NIC should be getting recognized as of kernel version 5.2. The only suggestion is backporting iwlwifi to an older kernel version.
Similarly, the audio card is Realtek ALC711-CG. The only things that I found were for non-Slackware Linux flavors, and they talked about recompiling the kernel.
If anyone has any experience in setting this laptop up using Slackware that will help with this, please let me know!