Take a Photo of Grandpa's Remote When You Visit
by Beth Skwarecki from Lifehacker on (#5T8RA)
If you've ever been enlisted as tech support via phone for a parent or grandparent trying to work through a problem they're having with technology, you know how frustrating it can be. You have to figure out how to solve their problem, yes, but you also have to figure out how to talk them through the fix-all without...