Newegg promises ‘no questions asked’ returns on CPUs and motherboards after YouTube scandal
Newegg logo box (1020) Newegg says it will now accept returns of open box CPUs and motherboards with no questions asked," according to a report by Windows Central. This comes after popular PC hardware review YouTube channel Gamer Nexus posted videos claiming Newegg knowingly sold them a defective open-box motherboard and then refused them a refund.
Customer Service Update pic.twitter.com/qxAYjDCdCU
- Newegg (@Newegg) February 14, 2022
In a post on Twitter, Newegg says that a very small number of returns may not have been thoroughly inspected before being routed for returns, liquidations, or e-waste recycling and were accidentally resold as open box' merchandise. It also says these cases were unintentional process errors and isolated incidents" and that...