Home Office’s claims of compassion ring increasingly hollow

Analysis: the publication of yet another critical investigation into the department follows a well-worn pattern

There is a stark disconnect between how well the Home Office thinks it is doing at transforming itself into a more compassionate organisation and the extremely modest progress external observers believe the department has actually made.

Four years on from the government's first apologies for the Windrush scandal, the publication of yet another critical investigation into the Home Office followed a well-worn pattern. A forensic summary of the department's outstanding problems was met with cheerful declarations from ministers and officials suggesting that things were going pretty well.