Delays caused by Victoria’s triple-zero system leading to ‘dire outcomes’ for ambulance patients
by Adeshola Ore and Benita Kolovos from World news | The Guardian on (#5ZD5T)
Review follows the deaths of at least 12 Victorians kept waiting for ambulances after emergency calls weren't answered on time
Victoria's crisis-riddled triple-zero system lacks agility to respond to emergencies and is besieged by a risk-averse culture, leading to dire outcomes" for patients awaiting ambulances, according to an independent review of the service.
The review, by former police chief Graham Ashton, found the state's Emergency Services Telecommunications Authority (ESTA) - which takes calls for all the state's emergency services - operates like a corporate entity" rather than an emergency management service.
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