Farmer Says Dealer Wouldn't Repair His Tractor Until He Filed FTC Complaint
A farmer in Missouri said he had to go to complain to the Federal Trade Commission in order to get his tractor repaired by the only John Deere dealership in his area, showing how without the right to repair farmers are bound by the whims of the corporations who have a monopoly on repair. From a report:Jared Wilson had a problem with the AC in his John Deere tractor. It wasn't running and he needed to finish planting his corn and soybeans. The tractor would run, but finishing the plant would be a miserable experience in the heat of the Missouri spring. According to an affidavit Wilson filed to the FTC, he called the local John Deere dealership and asked for an appointment. The manager told him he didn't want his business. In the FTC complaint, Wilson is asking the commission to open a consumer protection investigation. Wilson and the manager talked on April 14, according to an affidavit about the incident filed with the FTC on April 16. Wilson told Motherboard he didn't know the AC had gone out until temperatures started creeping up in April. "When it hits 70 degrees it's almost unbearable inside the cab because it's all just glass and you've got a super hot motor sitting in front of you," he said.
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