Texas AG Opens Investigation of Twitter Over Bots

Texas Attorney General Ken Paxton said Monday he is investigating Twitter over its reporting of how many accounts on the platform are from bots and fake users, saying the company may be misrepresenting the number to inflate its value and raise its revenue. The Texas Tribune reports: Twitter has claimed in its financial regulatory filings that less than 5% of its daily active users are spam accounts. But Paxton on Monday alleged that spam accounts could make up as much as 20% of users or more. "Bot accounts can not only reduce the quality of users' experience on the platform but may also inflate the value of the company and the costs of doing business with it, thus directly harming Texas consumers and businesses," Paxton said. False reporting of fake users could be considered "false, misleading, or deceptive" under the Texas Deceptive Trade Practices Act, he said. Paxton sent Twitter a civil investigative demand, requiring the social media company to turn over documents related to how it calculates and manages its user data.

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