Article 61BWV Boohoo starts charging shoppers £1.99 to return items

Boohoo starts charging shoppers £1.99 to return items

by
Joanna Partridge
from on (#61BWV)

Processing of unwanted items has become increasing problem for retailers since Covid online boom

The fast fashion website Boohoo has become the latest online retailer to start charging shoppers to return items.

Boohoo customers will now have to pay 1.99 when they send unwanted goods back, and the cost will be deducted from the amount they are refunded.

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