Once upon a time Qantas had a peerless reputation. How did things go so wrong? | Van Badham
by Van Badham from US news | The Guardian on (#6226W)
The national carrier was the only airline trusted by Dustin Hoffman's Rain Man. But that was before it was privatised
This week, it was a computer glitch that caused chaos at Qantas.
It wasn't the only airline affected by the IT problem, which also grounded the planes of some competitors.
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