Article 633MP Crypto.commistakenly sent a customer $7.2 million instead of a $68 refund

Crypto.commistakenly sent a customer $7.2 million instead of a $68 refund

by
Emma Roth
from The Verge - All Posts on (#633MP)
acastro_220524_STK428_0001.0.jpg Illustration by Alex Castro / The Verge

The Los Angeles Lakers arena sponsoring and Matt Damon-endorsed cryptocurrency exchange Crypto.com accidentally transferred $10.5 million AUD (~$7.2 million USD) to an Australian customer instead of issuing a standard $100 AUD (~$68 USD) due to a pretty unfortunate typo. According to Australian news outlet 7News (via CoinTelegraph), the exchange didn't even notice the error until seven months later, and by that time, a portion of the money was already gone.

The initial transfer occurred in May 2021 after an employee accidentally typed an account number in the payment amount field. Crypto.com only realized the mistake when conducting an audit in December 2021.

Apparently code isn't law

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