Article 63CH4 UK watchdog to examine whether telecoms companies mislead customers

UK watchdog to examine whether telecoms companies mislead customers

by
Mark Sweney
from World news | The Guardian on (#63CH4)

Cap says mobile and broadband users must get clear information about inflation-busting bill increases

The UK advertising watchdog has launched an investigation into whether telecoms companies are misleading consumers about inflation-busting bill increases when promoting deals in their marketing campaigns.

Telecoms companies make billions of pounds annually by instituting price rises to mobile and broadband bills midway through contract periods - increases that will add to the biggest squeeze on the cost of living facing households in generations.

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