Article 6469R ‘There’s one email’: worried Optus customers outraged by lack of help since data breach

‘There’s one email’: worried Optus customers outraged by lack of help since data breach

by
Emily Wind
from World news | The Guardian on (#6469R)

Customers call for transparency and clear information about what personal information has been compromised

Optus customers have been left feeling vulnerable and outraged by the company's poor communication a week after it announced a massive cyber-attack affecting millions of Australians.

Karen Walker says finding clear information about what happened - and what data has been stolen - has been incredibly difficult.

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