Water companies forced to cut £150m from customers’ bills

Thames, Southern and nine other firms penalised after missing targets on pollution

Thames Water, Southern Water and other companies will be forced to cut tens of millions of pounds from consumers' bills after the regulator said they had missed pollution targets.

Eleven water companies will have to return about 150m to customers in the form of lower bills in the 2023-24 financial year, the water regulator for England and Wales, Ofwat, announced on Monday.