Fitbit taken to court by ACCC for allegedly misleading customers on refunds and replacements

Google-owned company accused of misleading consumers about their rights under Australian law

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Australia's competition watchdog is taking fitness tracker giant Fitbit to court alleging the company misled customers in its refusal to provide refunds or replace faulty devices.

The Google-owned company is alleged to have told customers between May 2020 and February 2022 that they would not be entitled to a refund unless they returned a faulty product within 45 days of purchase or shipment.

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