Medibank says it won’t pay ransom for customer data stolen in cyber-attack

Limited chance' such a move would result in return of data or prevent it being published, health insurer chief says

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Medibank is refusing to pay a ransom to the alleged hacker who stole data relating to 9.7 million customers because there is no way the organisation can trust criminals" not to further exploit people, the health insurer's CEO, David Koczkar, says.

Last month Medibank revealed a hacker using compromised high-level credentials had been able to access the personal information of up to four million customers, including ahm and international student customers.