Ofgem announces new energy rules but ‘fails to protect’ customer deposits
by Alex Lawson Energy correspondent from World news | The Guardian on (#666R0)
Regulator criticised because it will only closely' monitor suppliers' use of credit balances
The energy regulator has strengthened its rules to shield households after taxpayers had to pick up a 9.2bn bill when suppliers went bust - but it was criticised for failing to protect consumer deposits.
Ofgem has announced a package of reforms designed to bolster consumer protection and ensure energy suppliers are more resilient to market shocks.
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