Verizon Warns Its Last 3G Customers to Upgrade Before Losing Service

Fierce Wireless reports:Verizon is telling customers that if they're still using a 3G CDMA or 4G (non-VoLTE) phone that does not support its newer network technologies, "your line will be suspended without billing and will lose the ability to call, text, or use data." Verizon is the last of the Big 3 wireless carriers in the U.S. to shut down a 3G network and repurpose the spectrum for newer technology. AT&T was first, shutting its 3G network down in February. T-Mobile's shuttered its 3G network over the summer.... Verizon has been working with customers - both consumers and businesses - since 2016 to ensure customers have "every opportunity" to get a device that uses either 4G or 5G, including direct outreach to customers and even sending some customers updated devices proactively, according to Karen Schulz of Verizon's Global Network & Technology Communications team. Indeed, the company initially said it was closing its 3G network in 2019. Then they extended it to the end of 2020 and finally, to the end of 2022. In March 2021, Verizon made it clear they were sticking with the 2022 end date and advised customers still accessing the 3G network that they may experience a degradation or complete loss of service. "Even after that, until the day before their February billing cycle, they'll still be able to use the phones for two things: calling 911 and Verizon customer service," reports the Verge:While 3G will still exist in other countries for quite a few more years, Verizon's deadline is pretty much the end of the line for it here in the US. The tech hasn't gone gentle into that good night; carriers delayed their shutdowns several times, there were tiffs between Dish and T-Mobile, and you can't just turn a network that had been around for years off without things starting to break. (Some notable examples: some connected cars and trucks have been pushed offline, as have parking meters and older Kindles. AT&T's shutdown was even blamed for delays in reporting voting results in Michigan this year.) Part of the reason carriers are decommissioning their networks is to help build their new ones. As we saw earlier this month, T-Mobile's latest and greatest 5G tech makes use of spectrum that was once part of its 3G network. The Verge's conclusion? "Spare a thought for the tech that helped build the mobile-first world we live in; even if this ends up being the last time you ever think about it."

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