Microsoft Looks To Add OpenAI's Chatbot Technology To Word, Email

In a move that could change how more than a billion people write documents, presentations and emails, Microsoft has discussed incorporating OpenAI's artificial intelligence in Word, PowerPoint, Outlook and other apps so customers can automatically generate text using simple prompts, The Information reported, citing a person with direct knowledge of the effort. From a report: These goals won't be easy to accomplish. For more than a year, Microsoft's engineers and researchers have worked to create personalized AI tools for composing emails and documents by applying OpenAI's machine-learning models to customers' private data, said another person with direct knowledge of the plan, which hasn't previously been reported. Engineers are developing methods to train these models on the customer data without it leaking to other customers or falling into the hands of bad actors, this person said. The AI-powered writing and editing tools also run the risk of turning off customers if those features introduce mistakes. Since 2019, the year Microsoft struck a pact to work with OpenAI on new technologies, both companies have been largely mum about how Microsoft would implement and commercialize them. Microsoft last year released Copilot, a highly touted tool that uses OpenAI technology to help programmers write computer code automatically. Then on Tuesday, The Information reported that Microsoft's Bing search plans to use OpenAI's ChatGPT technology, which can understand and generate polished text, to answer some search queries with full sentences rather than just showing a list of links. The machine-learning models behind ChatGPT are similar to the ones that power Copilot.

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