Roomba Testers Feel Misled After Intimate Images Ended Up on Facebook
An investigation recently revealed how images of a minor and a tester on the toilet ended up on social media. iRobot said it had consent to collect this kind of data from inside homes -- but participants say otherwise. From a report: When Greg unboxed a new Roomba robot vacuum cleaner in December 2019, he thought he knew what he was getting into. He would allow the preproduction test version of iRobot's Roomba J series device to roam around his house, let it collect all sorts of data to help improve its artificial intelligence, and provide feedback to iRobot about his user experience. He had done this all before. Outside of his day job as an engineer at a software company, Greg had been beta-testing products for the past decade. He estimates that he's tested over 50 products in that time -- everything from sneakers to smart home cameras. But what Greg didn't know -- and does not believe he consented to -- was that iRobot would share test users' data in a sprawling, global data supply chain, where everything (and every person) captured by the devices' front-facing cameras could be seen, and perhaps annotated, by low-paid contractors outside the United States who could screenshot and share images at their will. Greg, who asked that we identify him only by his first name because he signed a nondisclosure agreement with iRobot, is not the only test user who feels dismayed and betrayed. Nearly a dozen people who participated in iRobot's data collection efforts between 2019 and 2022 have come forward in the weeks since MIT Technology Review published an investigation into how the company uses images captured from inside real homes to train its artificial intelligence. The participants have shared similar concerns about how iRobot handled their data -- and whether those practices conform with the company's own data protection promises. After all, the agreements go both ways, and whether or not the company legally violated its promises, the participants feel misled.
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