Article 67RQE JP Morgan Says Startup Founder Used Millions Of Fake Customers To Dupe It Into An Acquisition

JP Morgan Says Startup Founder Used Millions Of Fake Customers To Dupe It Into An Acquisition

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JPMorgan Chase is suing the 30-year-old founder of Frank, a buzzy fintech startup it acquired for $175 million, for allegedly lying about its scale and success by creating an enormous list of fake users to entice the financial giant to buy it. Forbes: Frank, founded by former CEO Charlie Javice in 2016, offers software aimed at improving the student loan application process for young Americans seeking financial aid. Her lofty goals to build the startup into "an Amazon for higher education" won support from billionaire Marc Rowan, Frank's lead investor according to Crunchbase, and prominent venture backers including Aleph, Chegg, Reach Capital, Gingerbread Capital and SWAT Equity Partners. The lawsuit, which was filed late last year in U.S. District Court in Delaware, claims that Javice pitched JP Morgan in 2021 on the "lie" that more than 4 million users had signed up to use Frank's tools to apply for federal aid. When JP Morgan asked for proof during due diligence, Javice allegedly created an enormous roster of "fake customers -- a list of names, addresses, dates of birth, and other personal information for 4.265 million 'students' who did not actually exist." In reality, according to the suit, Frank had fewer than 300,000 customer accounts at that time. [...] Frank's chief growth officer Olivier Amar is also named in the JP Morgan complaint. It alleges that Javice and Amar first asked a top engineer at Frank to create the fake customer list; when he refused, Javice approached "a data science professor at a New York City area college" to help. Using data from some individuals who'd already started using Frank, he created 4.265 million fake customer accounts -- for which Javice paid him $18,000 -- and had it validated by a third-party vendor at her direction, JP Morgan alleges. Amar, meanwhile, spent $105,000 buying a separate data set of 4.5 million students from the firm ASL Marketing, per the complaint.

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